Shipping policy

At Pure Petals, we are committed to delivering the freshest roses directly from our farm to your door. Since we harvest our flowers upon ordering, we ensure that each order is fresh, vibrant, and full of life. We do not hold inventory, meaning every bouquet is handpicked and shipped specifically for you.

Our goal is to provide you with the safest and fastest delivery, and we’ve carefully selected UPS International Priority Direct Distribution as our shipping partner. This service ensures that your flowers arrive quickly and in perfect condition, no matter where you are in the United States.

How Our Shipping Works:

1. Freshness Guaranteed:
We harvest our roses fresh upon your order. This means your bouquet is picked at its peak, ensuring the highest quality and most vibrant flowers possible. Since we don’t keep inventory, your roses will be as fresh as they can be when they arrive at your doorstep.

2. Shipping Method:
We ship our flowers via UPS International Priority Direct Distribution, the safest and fastest way to send roses directly from our farm to you. This ensures that your flowers are delivered in optimal condition, arriving within 3 to 4 days from shipping.

Shipping Timeframe:

Due to the nature of our farm-to-door delivery model, we ask that you carefully review the following delivery schedule. Your roses will be processed and shipped as quickly as possible, but please note the specific timeframes based on your order date.

  • Orders placed on Wednesdays, Thursdays, or Fridays before 12:00 p.m. (EST):
  • Orders placed on Fridays after 12:00 p.m., Saturdays, Sundays, or Mondays before 12:00 p.m. (EST):
  • Orders placed on Mondays after 12:00 p.m. (EST) and Tuesdays:

Please Note:
We operate Monday through Friday. If an order is placed after 12:30 p.m. EST on Friday, it will be shipped the following Monday for Thursday delivery.

Order Processing & Delivery Timing:

To help manage expectations, please be mindful of the following:

  • Orders placed by 12:00 p.m. (EST) on Wednesdays, Thursdays, or Fridays will be delivered Monday or Tuesday of the following week.
  • Orders placed on Fridays after 12:00 p.m. or on the weekend will be processed and delivered the following Thursday or Friday.
  • Orders placed on Mondays after 12:00 p.m. (EST) and Tuesdays will be delivered on Friday or Saturday.

Note: Delivery times may vary depending on shipping conditions, weather, or other unforeseen circumstances, but we always aim to get your flowers to you as quickly as possible.

Packaging & Delivery Quality:

We take great care in packaging our roses to ensure they arrive in perfect condition. Our roses are carefully wrapped and securely packaged to withstand the journey from our farm to your home. However, please be aware that while we control the packaging process, we cannot control the handling during transit.

If there is any issue with your flowers upon arrival, please refer to our Return Policy for more details on how to address any concerns.

Questions or Issues?

If you have any questions about our shipping process or if you need assistance tracking your order, don’t hesitate to get in touch. We’re here to ensure you have the best possible experience with Pure Petals!

📧 Email: ourpurepetals@gmail.com
📞 Phone: 352-457-7471

Thank you for choosing Pure Petals! We look forward to bringing the beauty and energy of our freshly harvested roses into your life.